Q. How do I start? What's the first step?
You’re taking the most important step now by deciding to learn about treatment. First, contact us. You can call 24 hours a day, 7 days a week. Our lines are busy, so if you don’t get a live voice, leave a message and we’ll get back to you as soon as possible. Or, come to our office at 200 7th Avenue in Santa Cruz, Monday through Friday from 8am-5pm. One of our staff members will answer all of your questions and, if you wish, get you started on the admissions process. We offer program tours and try to keep the intake and admission process as simple as possible.
Q. How much does treatment cost?
Each individual’s cost of treatment depends on many factors including:
- Level of care (residential care costs more than outpatient counseling, for instance)
- Length of time in treatment
- Your ability to pay
Call us and ask about our treatment costs and affordable payment options. Our goal is to make programs available to everyone.
- For Santa Cruz County residents who cannot afford to pay, public funding may be available.
- If you are paying for your own treatment, you may qualify for a rate based on a sliding scale adjusted to your income.
- Certain programs, such as Methadone treatment and Perinatal services, are covered by Medi-Cal.
- We accept most insurance. If you provide us with your plan and coverage information we can verify coverage over the phone now.
Q. Will my insurance pay for treatment? Will my employer?
Your health insurance may cover all or part of treatment; and admissions staff will help you maximize your benefits. If you are eligible for disability benefits, we also can help with that process. Janus contracts with most major insurance companies, as well as many Employee Assistance Programs. Unlike many other companies, if we get authorization from your insurance company for your recommended treatment, WE will bill your insurance company. You will only be responsible for possible co-pays or deductibles.
Q. Will I be able to live at home while being treated?
It depends on the program. If your recommended level of care is for outpatient or day treatment, and you have a stable, safe and sober living environment, you can live at home while attending treatment.
Q. How long does treatment take?
Depending upon your specific needs, treatment may range from a few days for Detoxification Treatment, to 90 days or longer in our outpatient programs. Lifetime Aftercare Counseling Groups are offered to all clients who successfully complete the program.
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Q. I want to keep this confidential. How does Janus protect my privacy?
Issues of privacy and confidentiality are a primary concern at Janus. In accordance with Federal law and regulations and out of concern for your welfare, your presence in treatment cannot be disclosed to anyone without your written consent. Janus complies with all Federal Confidentiality Regulations and Health Insurance Portability and Accountability Act standards.
Q. Can my friends and family visit me if I'm in Residential Treatment?
Yes, your family and friends may visit and, in most cases, we’d like them to be an integral part of your treatment. Visiting times are provided by invitation and we encourage visitors, both adults and children, to attend the Saturday Family Program and other family programs at Janus. A specific time and day is provided for visiting with children.
Q. How successful are your programs?
Janus has one of the nation’s highest rates of commitment and completion, a highly significant indicator of substance abuse treatment success. But real success comes from your commitment to treatment and a strong and lasting partnership with Janus. We are with you for the long haul, offering lifetime aftercare and other opportunities to stay healthy over time. Remember, we are your Recovery Home. Also, we believe the backbone of Janus’ success is our compassionate, experienced, and capable Staff, many of whom have experienced their own addiction and recovery process, thereby gaining a deeper understanding of your needs.
Q: What type of licensing and accreditation does Janus have?
Janus is a private nonprofit corporation, licensed and certified by the State of California’s Department of Health Care Services. Janus is accredited by the Commission on Accreditation for Rehabilitation Facilities (CARF), and is one of the few programs on the Central Coast with this accreditation. Janus earns consistently high ratings on Client Satisfaction Surveys, as well as State Licensing and National Accreditation treatment program reviews. Janus is also an educator, providing continuing education units for the Board of Nursing and California Consortium of Addiction Programs and Professionals. Our clinical staff all have active licensure and accreditation in their specific roles.
Q. How do I know if I really need treatment?
Call us: Janus provides a no-cost screening and the American Society for Addiction Medicine (ASAM ) assessment. We have been identifying, understanding and treating addiction for more than 30 years. Addiction has clear signs and symptoms, and the ASAM assessment will help identify all of your substance abuse, mental health and general health issues. These will be discussed openly and honestly with you. If treatment is advised, the Admissions Specialist will help you review your options for treatment.
Q: What are co-occurring disorders? Is this something Janus deals with?
Co-occurring disorders, or dual diagnosis, means that a person has both a substance abuse and a mental health disorder at the same time. Someone who has a drug or alcohol addiction and also has a psychological or behavioral condition – such as depression, anxiety disorder or bipolar disorder – is said to have a co-occurring disorder. At Janus, we know that addressing both co-occurring conditions is critical for successful recovery. We use an integrated approach that includes working with psychiatrists and other mental health professionals during your treatment time with us. If you require prescribed medication for a mental health or general health disorder you can, of course, stay on that medicine during treatment.
Q: I think a friend (or family member) needs treatment. What can I do to help?
You have taken an important step by seeking information. At least half of our inquiries come from someone who is concerned enough about a friend or relative to try to help him or her. Call us now to learn more about how Janus can help.
Q: I'm in treatment - what if my family and friends need help to understand what I'm going through?
Q: What about after I leave treatment: is there any continuing support?
Lifetime Aftercare Groups are provided to all clients who are successfully discharged from any Janus program. But we want you to stay in touch with us in whatever way will strengthen your continuing recovery. Janus is a Recovery Home – we’re here to help for life.
How can we help?
Call or Come In
Janus of Santa Cruz
200 7th Ave. Suite 150